You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Fort Mitchell Garage:
My father, a mechanical and body expert of nearly 25 years, referred me to this Garage after another Driver side swiped my flawless 2010 civic. I take a lot of pride in my ride and it's appearance. I was extremely satisfied with Phil Mosley and Fort Mitchell Garage. Not only did they do a fantastic job repairing all of the body work, but they even re painted my hood for free (which needed a respray and they could obviously tell). If you want a Garage that focuses of quality, this the Garage for you!James J. - Park Hills, KY
Picked the car up last night. It runs and feels great! You all did a great job and cleaned it up also. That was an un-expected plus that I really appreciate. Now the wife wants me to keep it that way. Thanks. Really, it looks like it is a new car.Dan - Park Hills, KY
We were on our way south, almost through Cincinnati, when we hit a big tire tread from a truck. Our car was making a scary noise and we knew we had to have someone take a look. I looked up the nearest auto repair shop with good reviews and Ft. Mitchell Garage showed up. The folks at Ft. Mitchell were angels in disguise. They were very kind, friendly, and professional. They were also very kind to our dog too and let her come inside with us. They took a look, the damage was minimal, and they made the necessary repairs. Knowing we were from out of town they could have taken advantage of us but they didn't. I would highly recommend Ft. Mitchell Garage, a place where they really car about people as well as their vehicles.Mary S. - Park Hills, KY
Dearest Ron Stamm, We cannot thank you enough for your service through the nightmare of Grange Insurance! Thank you so much for your enormous patience and your constant professional attitude. You personally stuck your neck out for us, so as already providing Enterprise to arrive at your office the first day of the appointment for me. It was a lifesaver!! You went out of your way EVERY day in resolving the whole situation!! We are forever grateful and will be back to use your service again!Erica & David C.- Park Hills, KY
Ron and Ft. Mitchell Garage, I wanted to take a minute to thank you for the amazing service you provided me with in my recent auto repair and insurance claim fiasco. It is rare that you find a person much less an organization that stands behind their products and services to the extent that Ft Mitchell Garage did. It is a passion for helping people that you can see in the eye of every person who works there from the persons sweeping the floor to the persons answering the phones. In a slowing economy everyone is trying to shave a dollar or cut a corner including the insurance companies, but Ft Mitchell Garage will not stand for it. They demand that the insurance company do no less than restore the car to its former condition. They will work with your insurance company and you to make sure that no stone is left unturned and that no "corner is cut". Most importantly, they will stand behind what they find if the insurance company disagrees with their claims. I assure you that I will pass on the good word to everyone I know. I am also considering writing an article to the newspaper about my whole ordeal and posting on some blogs. I imagine most people have never heard of the insurance bureau. I want people to be aware of their rights and to know that they can fight for them and win.Brian R. - Park Hills, KY
Ron, I wanted to thank you for all of your assistance with my Mountaineer. You went well above and beyond the "norm" on all levels from start to finish. The fact that you took the time to come to my vehicle and take photos on the very first day that I called you spoke volumes to me. You were up to date with all of the laws regarding insurance issues which was amazing to me. The passion that you hold for the customer shines through which set my mind at ease making me feel that I was in good hands. There aren't many places today (in any business) that take the time to do what you (and your office staff) do...and you all do it very well. I will be spreading the word about your business in a very positive manner and hope the very best for you...Kathy W. - Park Hills, KY